To cancel your order please contact us here quoting your order number and the item(s) you would like to cancel.

All extras, including rental items, services, food, and celebration packages, can be cancelled for a 100% refund up to 7 days before your check-in date. You must receive confirmation that your cancellation has been received. If you haven't received confirmation of your cancellation from us within 48 hours please submit your cancellation again.

Items cancelled within 7 days of your check-in date will not be eligible for a refund.

Park tickets are non-refundable.

If you have any questions, contact the Guest Experience team.

Get the best prices as a Top Villas guest

Disney Tickets

Prepare to be enchanted by the magic of Disney on your next Orlando vacation. With six spellbinding parks, two awesome entertainment districts, and fantastic shopping and dining, it’s easy to see why guests return to Disney World year after year.

Give us a call on:
UK - 01227 647042
US - 407-495-2595

Or contact us now on

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Top Villas is part of the Walt Disney World Ticket Network

We're a trusted provider of Disney tickets.

Get the best prices as a Top Villas guest

Universal Studios

Have a blockbusting experience at Universal Orlando Resort where all your movie and TV dreams come to life. With two world-class theme parks, a water park and a buzzing dining and entertainment district, Universal offers endless days and nights of fun, where the star of the show is you!

Give us a call on:
UK - 01227 647042
US - 407-495-2595

You can also leave us a message and we will get back in touch with you.

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Ticket Promotions

14 days for the price of 7

Applicable to UK guests only. Contact us for more information